Susan Gasson - Publications

Journal and Selected Peer-Reviewed Conference Papers

Agosto, D. E., Atwood, M., & Gasson, S. (In press). Changing mental models of the IT professions: A theoretical framework. Journal of Information Technology Education.

Gasson, S. and Shelfer, K.M. (2007) ‘IT-Based Knowledge Management To Support Organizational Learning: Visa Application Screening At The INS’, Information, Technology & People, 20 (4), pp. 376-399.
Winner of 2008 Emerald Literati outstanding paper award for the journal Information Technology & People.

Gasson, S. (2007) ‘ Progress And Breakdowns In Early Requirements Definition For Boundary-Spanning Information Systems’ in S. Rivard & J. Webster (Eds.) Proc. ICIS ’07, Montréal, Québec, Canada Dec. 9-12, 2007

Gasson, S. (2006) ‘A Genealogical Study of Boundary-Spanning IS Design’, European Journal of Information Systems, Special issue on Action in Language, Organizations and Information Systems. 15 (1), pp. 1-16. http://dx.doi.org/10.1057/palgrave.ejis.3000594

Gasson, S. and Elrod, E.M. (2006) ‘Distributed Knowledge Coordination Across Virtual Organization Boundaries’, in D. Straub & S. Klein (Eds.) Proceedings of ICIS ’06, Milwaukee, WI, paper KM-01, pp 947-966. [Best paper in track award].

Waters, J. and Gasson, S. (2006) ‘Social Engagement In An Online Community Of Inquiry,' in D. Straub & S. Klein (Eds.) Proceedings of ICIS ’06, Milwaukee, WI, paper HCI-03, pp 711-732.

Gasson, S. (2005) 'The Dynamics Of Sensemaking, Knowledge and Expertise in Collaborative, Boundary-Spanning Design', Journal of Computer-Mediated Communication (JCMC), 10 (4). http://jcmc.indiana.edu/vol10/issue4/

DeLuca, D., Gasson, S., and Kock, N. (2006) 'Adaptations That Virtual Teams Make So That Complex Tasks Can Be Performed Using Simple e-Collaboration Technologies', International J. of e-Collaboration, 2 (3), pp. 65-91.

Gasson, S. (2003) 'Human-Centered vs. User-Centered Approaches To Information System Design', Journal of Information Technology Theory and Application (JITTA), 5 (2), pp. 29-46.

Gasson, S. (2002) 'The Impact of E-Commerce Technology on the Air Travel Industry,' Annals of Cases on Information Technology, Volume V, IRMA & Idea Group Publishing, Hershey PA, pp. 234-249.

Gasson, S. (1999) 'A Social Action Model of Information Systems Design', The Data Base For Advances In Information Systems, 30 (2), pp. 82-97.

Gasson, S. (1999) 'The Reality of User-Centered Design', Journal of End User Computing, 11 (4), pp. 3-13

Gasson, S . (1998) ''Framing Design: A Social Process View of Information System Development', in R. Hirschheim, M. Newman, & J. I. DeGross (Eds.) Proceedings of ICIS '98, Helsinki, Finland, December 1998, pp. 224-236.

Gasson, S. (1995) ‘Information Systems: Opening The Black Box’, Systems Society Conference on “Can Information Systems Be Considered A Discipline?”   Published in Systemist: The Journal of the UK Systems Society [ISSN 0961-8309] 17(1), pp. 44-53.

Book Chapters

Gasson, S. (forthcoming) ‘ Employing A Grounded Theory Approach For MIS Research’, in Dwivedi, Y.K., Lal, B., Williams, M.D., Schneberger, S.L., Wade, M. (Eds.), Handbook of Research on Contemporary Theoretical Models in Information Systems, Idea Group, Hershey PA.

DeLuca, D. Kock, N.F. and Gasson. S. (2007) ‘Virtual Teams Adapt to Simple E-Collaboration Technologies’ in Ned F. Kock (Ed.) Encyclopedia of E-collaboration, Idea Group Publishing, Hershey PA, pp. 699-705.

Gasson, S. (2003) 'Rigor in Grounded Theory Research - An Interpretive Perspective on Generating Theory From Qualitative Field Studies', in Whitman, M. and Woszczynski, A. (Eds.), Handbook for Information Systems Research , Idea Group Publishing, Hershey PA, pp. 79-102

Papers in Conference Proceedings

Gasson, S. (2008) ‘Goal-Framing and Breakdowns in the Design of Boundary-Spanning Information Systems,’ in: Third Int. Conf. on Design Science Research in Info. Systems and Technology, May 7-9, 2008. Atlanta GA

Gasson, S., and Agosto, D.E. (2008) ‘Millennial Students & Technology Use: Implications for Undergraduate Education,’ in: Education in HCI; HCI in Education - The HCIC 2008 Winter Workshop, Jan. 30 - Feb. 3., 2008. Fraser, CO. http://www.hcic.org/uploads/Gasson1178.pdf

Pai, S. and Gasson, S. (2008) ‘Effects of Cultural Differences on Trust Reparation in a Computer Mediated Communication Setting,’ The Sixth International Conference on Creating, Connecting and Collaborating through Computing (C-5 2008) , January 14-16, Poitiers, France.

Gasson, S. (2008) ‘A Framework For The Co-Design of Business and IT Systems,’ Proceedings of Hawaii Intl. Conference on System Sciences (HICSS-41), 7-10 Jan. 2008. Knowledge Management for Creativity and Innovation minitrack, p348. http://csdl.computer.org/comp/proceedings/hicss/2008/3075/00/30750347.pdf

Waters, J and Gasson, S. (2007) ‘Distributed Knowledge Construction In An Online Community Of Inquiry’, Proceedings of Hawaii Intl. Conference on System Sciences (HICSS-40), Jan. 2007. Knowledge Management Track, available online at URL http://csdl2.computer.org/comp/proceedings/hicss/2007/2755/00/27550200c.pdf

Gasson, S. and Elrod, E.M. (2006) ‘ Distributed Leadership Across The Boundaries Of A Virtual Organization’,. Proc.37th Annual Meeting of the Decision Sciences Institute (DSI-37), San Antonio, TX.

Gasson, S. and Elrod, E.M. (2005) ‘ Managing Knowledge Across The Boundaries Of A Virtual Organization’, Proceedings of Intl. Conference on Knowledge Management (ICKM 2005 ), ASIS&T, Charlotte NC, 27–28 Oct. 2005, in S. Hawamdeh (Ed.), Knowledge Management: Nurturing Culture, Innovation and Technology, World Publishing Co., Hackensack NJ. ISBN 981-256-556-6, pp. 479-490 .

Gasson, S. (2005) ‘Resolving Wicked Problems: Collaborative Information Systems Design Processes In Boundary-Spanning Groups’. Proceedings of Americas Conference on Information Systems (AMCIS 2005), Omaha, NE Aug. 11-15 2005.

Gasson, S. (2005) ‘A Soft Systems Analysis of Social Cognition In Boundary-Spanning Innovation’, Proceedings of Hawaii Intl. Conference on System Sciences (HICSS-38), Jan. 2005. Organizational Systems & Technology Track 8, IEEE, page 9a. Available at http://doi.ieeecomputersociety.org/10.1109/HICSS.2005.51

Gasson, S. (2005) ‘Boundary-Spanning Knowledge-Sharing In E-Collaboration’, Proceedings of Hawaii Intl. Conference on System Sciences (HICSS-38), Jan. 2005. Organizational Systems & Technology Track 8, IEEE page 245b. Available online at http://doi.ieeecomputersociety.org/10.1109/HICSS.2005.123

Waters, J. & Gasson, S. (2005) ‘Strategies Employed By Participants In Virtual Learning Communities’, Proceedings of Hawaii Intl. Conference on System Sciences (HICSS-38), Jan. 2005. Collaboration Systems & Tech. Track 1, IEEE, page 3b. Available online at http://doi.ieeecomputersociety.org/10.1109/HICSS.2005.564

Gasson, S. (2004) ‘A Framework For Behavioral Studies of Social Cognition In Information Systems,’ Proceedings of ISOneWorld Conference, Las Vegas NV, 14-16 April 2004 CD-ROM [ISBN 0 9729562-2-0].

Gasson, S. (2004) 'The Management of Distributed Organizational Knowledge', Proceedings of Hawaii International Conference on System Sciences (HICSS), Org. Systems and Technology (Track 8) January 2004, IEEE, page 80248.2. Available online at http://doi.ieeecomputersociety.org/10.1109/HICSS.2004.1265597

Gasson, S. (2003) ‘A Cognitive Perspective On Boundary-Spanning IS Design’, Proceedings of IS-CORE, AIS Pre-ICIS Workshop. Available online at http://www.ou.edu/is-core/Program2003/Workshop-2003.html

Gasson, S. (2003) ‘Subjectivity, Context And Perceptions Of Quality In Empirical Research’, Proceedings of Americas Conference on Information Systems (AMCIS 2003), Tampa FL, 4-6 August 2003, AIS, pp. 2831-2841. Available online at http://aisel.isworld.org/proceedings/amcis/2003/program.asp?All_Day=Yes&Day_Num=All.

Gasson, S. (2002) 'Phenomenological approaches and intersubjectivity' (position paper) in A. Bhattacharjee & R. J Paul (Eds.) Proceedings of the First International Workshop on “Interpretive” Approaches to Information Systems and Computing Research, Special Interest Group “Interpretive” Approaches and Methods (SIG-AM 2002), 25-27 July 2002, Brunel University UK, [ISBN 1-902316-27-4], Paper 27, http://www.staff.hum.ku.dk/smo/smo2/RC-other-conf-repts.htm.

Gasson, S. (1998) 'A Social Action Model of Situated Information Systems Design', Proc. IFIP WG 8.2 & WG 8.6 Joint Conf. Helsinki, Finland, 10-13 Dec. 1998. In T.J. Larsen, L.Levine, H.J. DeGross (Eds.) Information Systems: Current Issues and Future Changes, IFIP Laxenburg Austria, [ ISBN 3-901-882-02-2] pp. 307-326.

Gasson, S. and Holland, N. (1996) 'The Nature And Processes Of IT-Related Change', Proceedings of IFIP WG 8.2 Conference, Cambridge, UK, December 1995. In W.J. Orlikowski, G. Walsham, M.R. Jones and J.I. deGross (eds.) Information Technology and Changes in Organizational Work, Chapman & Hall, London, pp. 213-234.

Martin, A., Powell, P., Levy, M., Gasson, S., Ormerod, R. and Merali, Y. (1996) ' Alternative Paradigms for Information Systems Teaching', Conference of the UK Academy for Information Systems, Cranfield UK

Gasson, S. (1995) 'User Involvement In Decision-Making In Information Systems Development', Proceedings of IRIS 18, Goeteborg, Sweden, August 1995. In: B. Dahlbom, F. Kämmerer, F. Ljungberg, J. Stage & C. Sorensen (Eds.). Gothenburg Studies in Informatics Report 7, pp 201-217. This paper is also reproduced in: Macaulay, L.A. (1996) Requirements Engineering, Springer-Verlag, London, UK, pages 84-91.

Gasson, S. (1995) 'The Role Of Methodologies In IT-Related Organisational Change', Proceedings of BCS IS Methods Specialist Group, Northeast Wales Institute UK, 6-8 Sept 11995, British Computer Society, London UK, pp. 267-280.

Gasson, S. (1994) 'Managing Organisational Change: The Impact Of Information System Development Methods', in Lissoni et al.. (eds.) Proceedings of BCS IS Methods Specialist Group, Heriot-Watt University UK, Sept. 1994, British Computer Society, London UK, pp. 139-150.

Gasson, S. (1993) 'A Behavioural Analysis Of Models Of The Information Systems Development Process', in Jayaratna et al. (eds.) Proceedings of BCS IS Methods Specialist Group, Heriot-Watt University UK, 1-3 Sept. 1993, British Computer Society, London UK, pp 1 5-28.

Invited Presentations And Workshop Papers

Gasson, S. (2007) ‘Group Memory In Boundary-Spanning, Organizational Knowledge Management’, Communities & Technologies Conference, Workshop on Group Memory – position paper & presentation, Michigan State University, East Lansing MI, June 28-30, 2007

Gasson, S. and Waters, J. (2007) ‘How (not) to construct ALN course questions that encourage student participation in peer collaboration and knowledge construction,’ invited presentation at Collaborative Learning workshop, Hawaii Intl. Conference on System Sciences (HICSS-40), Jan. 2007.

Gasson, S. (2006) ‘New Rules For Organizational Knowledge Management’, iSchool Annual Conference, Invited Panel Member on the Future of Knowledge Management, University of Michigan, Ann Arbor MI, Oct. 2006

Gasson, S. (2005) ‘Stopping Rules From A Multilevel Perspective Of IS Design’, HICSS Multi-Disciplinary System Design Knowledge workshop, Hawaii International Conference on System Sciences (HICSS-38), January 2005

Gasson, S. (2003 – presentation & refereed abstract) ‘A Systemic Investigation Of Complex IS Framing And Specification’, in Proceedings of Intl. Symposium on Research Methods Workshop, Tampa FL, August 3, 2003

Gasson, S. (2002 – invited presentation), ‘Why has the subject of managing knowledge emerged as a significant area of study?’, Panel on Evolution of Knowledge Management Education, ASIST 2002 Conference, Philadelphia PA.

Gasson, S. (1996) 'Information System Design: A Contradiction In Terms', in Proceedings of OR38, Conference of the Operational Research Society, Warwick Business School, UK, 2-3 September 1996

Gasson, S. (1995) ‘Information Systems: Opening The Black Box’, Systems Society Conference on “Can Information Systems Be Considered A Discipline?” Published in Systemist: The Journal of the UK Systems Society [ISSN 0961-8309] 17(1), pp. 44-53.

Gasson, S. (1993) 'Design Processes In Information Systems Development Projects' Warwick Business School Working Paper Series, Working Paper No. 188.