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| Course: | INFO646 - Information Systems Management |
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| On Campus Offering: | Winter (eve) |
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| Online Offering: | Fall, Summer |
| | Faculty: | Gasson, Susan
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| Extended Course Description: | Catalog Course Description:
Addresses information technology-enabled change and policy issues in the management of information systems (IS). Stresses systems development, staffing and organization, technology infrastructure, project selection, justification and funding, and data. Studies the issues and their resolution in the context of an IS plan. Emphasizes communication about the issues to senior management.
Pre-requisites and Co-requisites:
INFO 620 Information Systems Analysis and Design
Curriculum Role:
The course is intended to be a capstone course, that integrates concepts from earlier courses concerning the development and use of IS applications, and relates these to management planning for IS in business organizations.
Course Rationale:
The course is intended to introduce students to the business rationale for information systems planning, to relate business support to IT architecture and infrastructure planning, and to prepare them for integrative IS management and planning in their future careers.
Course Outcomes:
Upon successful completion of this course, a student will be able to:
• Make better development decisions by understanding the relationship between IT strategy and business value.
• Identify opportunities for IT-enabled business innovation.
• Develop a technology roadmap and an accompanying financial justification, that links IT strategy to IT architecture and infrastructure.
• Participate effectively in managing IT delivery arrangements, particularly with respect to vendor contracts and systems evaluation.
• Plan for IS processes and resources across multiple applications and projects.
• Secure the support of business stakeholders for IT change, via the written word and oral presentations.
Course Content:
Principal topics and the approximate number of weeks devoted to each are:
• Developing an IT strategy for business value: supporting business goals and relationships, linking IT to business metrics, defining key IT applications (2)
• IT-enabled innovation: managing process and information flows with integrated systems, adding value with an integrated information delivery plan, creating an IT strategic plan (2)
• Linking IT strategy to IT architecture to IT infrastructure: creating and evolving a technology roadmap, the IT budgeting process (2)
• Managing IT delivery: vendor and contract management, implementation management,
pre- and post implementation evaluation of IS (2)
• Organizing the IT function: IS planning, managing IS processes and resources, managing perceptions of IT, securing support from business stakeholders. (2)
Presentation:
Note: Presentation method may vary somewhat from section to section.
Lectures will set the scene for group discussion and decision-making, simulating the roles of the leader and key players in setting IS policy.
Assessment:
Note: Assessment method may vary somewhat from section to section.
Students will prepare an IS plan section, or a management report, on major topic areas.
Students will be evaluated on the substance and style primarily of their written and oral presentations, and to a lesser extent on oral presentations and class participation. A major emphasis will be placed on the ability to communicate with non-technical business managers and stakeholders.
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