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| Course: | INFO643 - Information Services in Organizations |
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| On Campus Offering: | None |
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| Online Offering: | Fall, Winter, Spring, Summer |
| | Faculty: | Abels, Eileen
Zach, Lisl
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| Extended Course Description: | Catalog Course Description:
Examines various organizational structures and the influence of structure and environment on patterns of information processing and utilization by organizations. Emphasizes the role of function driving the demand for information. Focuses on the structure of information services, resources, and technology as a means of attaining organizational goals. Includes not only traditional business data but all forms of knowledge and emphasizes strategic and tactical uses.
Pre-requisites and Co-requisites:
There are no prerequisites for this course.
Curriculum Role:
This course is a pre-requisite for INFO 644 Knowledge Assets Management in Organizations and INFO 678 Competitive Intelligence, the capstone course in the Competitive Intelligence & Knowledge Management concentration.
Course Rationale:
This course provides students with an understanding of the context in which information services are offered and information is made available within organizations of all types including for-profit companies, universities, government agencies, or not-for-profit-institutions.
Course Outcomes:
Upon successful completion of this course, a student will be able to:
• Recognize the role of mission, goals, and objectives in shaping organizational information needs
• Define information needs to support organizational activities
• Analyze organizations in terms of information flows, information processes, and information gaps
• Design information services to meet organizational information needs
• Demonstrate the value of information services and how they support the mission, goals, and objectives of the organization
Course Content:
Principal topics and number of weeks devoted to each:
• Organizational mission, goals, and objectives (1)
• Organizational structure and functions (1)
• Information seeking behaviors and information needs (2)
• Information flows, processes, and gaps in organizations (1)
• Information services, sources, and technology (2)
• Designing information services (1)
• Evaluating information services (1)
• Information policy and information ethics (1)
Presentation:
Note: Presentation method may vary somewhat from section to section.
Teaching-learning methods include lecture, discussion, case analysis, and group problem solving.
Assessment:
Note: Assessment method may vary somewhat from section to section.
Student assignments include a case study project with multiple graded deliverables. Evaluation is based on written assignments and participation in class activities.
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