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| Course: | INFO405 - Computer-Supported Coop Work |
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| On Campus Offering: | Spring (day) |
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| Online Offering: | Winter, Summer |
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| Extended Course Description: | Catalog Course Description:
Covers human and technical issues and concepts of computer-supported cooperative work (CSCW). Topics include the ways that groups work in the networked organization, analysis and design of workflow systems, the technological underpinnings of selected groupware technologies, and the design and implementation of groupware technologies.
Pre-requisites and Co-requisites:
INFO 110 Human-Computer Interaction I
INFO 200 Systems Analysis I
ISYS 350 Distributed Computing and Networking
Curriculum Role:
This course is an elective and complements the HCI sequence of courses. It should be taken by students at the end of their course work.
Course Rationale:
This course discusses topics that are essential to the modern organization: what are the issues and problems that arise with modern communication technologies.
Course Outcomes:
Upon successful completion of this course, a student will be able to:
• Apply CSCW/Groupware concepts and techniques to analyze potential groupware requirements
• Be able to use research in social and psychological processes that go on in an organization to positively affect the adoption and successful outcomes of CSCW systems
• Be able to support organizational objectives and strategies with computer augmentation to communication
Course Content:
Principal topics and the approximate number of weeks devoted to each are:
• Introduction to CSCW and Groupware (1)
• Psychosocial foundations (1)
• Language use in face-to-face and computer mediated communication (1)
• Electronic messaging systems (0.33)
• The impact of electronic mail on organizations (0.67)
• Introduction to intelligent agents (0.33)
• Electronic filtering and environmental scanning with personal agents (0.33)
• Electronic calendar systems (0.33)
• Introduction to workflow (0.67)
• Designing and developing workflow systems (0.33)
• Knowledge management and organizational memory (1)
• Electronic meeting systems and VTC (0.33)
• Social effects of electronic meeting systems and VTC (0.67)
• Paper vs. electronic media (0.33)
• Collaborative editors (0.33)
• The Web as a collaborative platform (0.33)
• Strategies for implementing and evaluating groupware systems (1)
Presentation:
Note: Presentation method may vary somewhat from section to section.
Class is predominately lecture-based. However, participation in class discussions is required.
Assessment:
Note: Assessment method may vary somewhat from section to section.
Grade is based on class participation and examinations.
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